If you've lost money, call your bank first, then report to An Garda Síochána. For scam texts, calls, emails and websites where nothing was lost, the steps below show who to tell and what to keep. The advice follows guidance from the CCPC, ComReg and Citizens Information.
Call your bank or card provider using the number on your card or in its official app. Ask them to block the card and dispute the payment. If you paid by card, the CCPC notes you may be able to request a chargeback. Bank transfers are much harder to recover, so speed matters.
Gardaí handle scams as crimes. Report at your local Garda station or through garda.ie. Serious or complex fraud can be passed to the Garda National Economic Crime Bureau. If money is moving right now or you feel unsafe, call 112 or 999.
Every report starts the same way: stop contact, don't pay anything more, and save the evidence.
Gather everything before you delete messages or block accounts.
Don't enter any details. If you paid, contact your bank first. Then report the website address and your payment records to An Garda Síochána at a station or via garda.ie.
Report phone scams to An Garda Síochána. ComReg provides advice on scam calls and texts. If you shared bank details, call your bank immediately.
Stop contact, call your bank, keep all evidence and report to Gardaí. Change passwords on any account you used, and watch your statements.
Sometimes. Card payments can often be disputed through a chargeback. Bank transfers you authorised are harder to recover, so contact your bank as fast as possible.
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